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Title

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Oncology Care Coordinator

Description

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We are looking for an Oncology Care Coordinator to join our healthcare team and support patients throughout their cancer treatment journey. This role is essential in ensuring that oncology patients receive timely, coordinated, and compassionate care across various medical services and departments. The Oncology Care Coordinator acts as a liaison between patients, families, physicians, and other healthcare professionals to streamline care delivery and improve patient outcomes. The ideal candidate will have a strong background in nursing, social work, or healthcare administration, with experience in oncology or chronic disease management. They will possess excellent communication and organizational skills, and a deep understanding of the emotional and physical challenges faced by cancer patients. The Oncology Care Coordinator will be responsible for guiding patients through diagnosis, treatment planning, therapy, follow-up care, and survivorship, ensuring that all aspects of care are aligned and accessible. This position requires a compassionate and proactive individual who can manage complex care plans, advocate for patient needs, and provide education and support to patients and their families. The Oncology Care Coordinator will also collaborate with multidisciplinary teams to monitor patient progress, address barriers to care, and ensure adherence to clinical protocols and best practices. Key responsibilities include scheduling appointments, coordinating referrals, managing patient records, facilitating communication among care providers, and helping patients navigate insurance and financial assistance programs. The Oncology Care Coordinator plays a critical role in enhancing the quality of care, reducing hospital readmissions, and improving the overall patient experience. If you are passionate about patient-centered care and want to make a meaningful impact in the lives of individuals facing cancer, we encourage you to apply for this rewarding position.

Responsibilities

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  • Coordinate care plans for oncology patients across departments
  • Serve as primary point of contact for patients and families
  • Schedule diagnostic tests, treatments, and follow-up appointments
  • Facilitate communication between patients and healthcare providers
  • Assist patients in understanding treatment options and care plans
  • Monitor patient progress and update care plans accordingly
  • Ensure timely referrals to specialists and support services
  • Educate patients on disease management and available resources
  • Support patients in navigating insurance and financial aid
  • Maintain accurate and up-to-date patient records
  • Participate in multidisciplinary team meetings
  • Advocate for patient needs and preferences

Requirements

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  • Bachelor’s degree in Nursing, Social Work, or related field
  • Registered Nurse (RN) license or equivalent certification preferred
  • Minimum 2 years of experience in oncology or chronic disease care
  • Strong interpersonal and communication skills
  • Excellent organizational and time management abilities
  • Knowledge of cancer treatments and healthcare systems
  • Ability to work collaboratively in a multidisciplinary team
  • Empathy and sensitivity to patient needs
  • Proficiency in electronic medical records (EMR) systems
  • Understanding of insurance and healthcare reimbursement processes
  • Problem-solving and critical thinking skills
  • Commitment to patient-centered care

Potential interview questions

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  • Do you have experience coordinating care for oncology patients?
  • Are you a licensed RN or hold a relevant healthcare certification?
  • How do you handle emotionally challenging situations with patients?
  • Can you describe a time you improved a patient’s care experience?
  • What EMR systems are you familiar with?
  • How do you prioritize tasks when managing multiple patients?
  • What strategies do you use to educate patients about their treatment?
  • Have you worked with multidisciplinary healthcare teams before?
  • How do you support patients navigating insurance or financial aid?
  • What motivates you to work in oncology care coordination?